Consumer and Retail Law

Comprehensive Legal Support for Retailers and Consumer Businesses in Puerto Rico

Our Consumer and Retail Law attorneys provide integrated legal support to national and local retailers operating in Puerto Rico, including clients who seek our counsel even before entering the market. We combine the expertise of corporate and litigation attorneys to navigate Puerto Rico’s complex commercial law framework, ensuring that businesses comply with local regulations while optimizing their operations in the Island’s unique retail environment.

 

Guidance on Regulatory Compliance and Day-to-Day Operations

We offer comprehensive legal advice covering all critical areas for businesses selling goods and providing services to consumers in Puerto Rico. Our practice spans issues such as misleading advertising, sweepstakes regulations, consumer privacy, warranties, product recalls, data security breaches, internet sales, product liability, labeling requirements, and commercial discrimination, among others. We work with a wide variety of retailers, including e-commerce businesses, restaurants, department and club stores, and niche retailers, ensuring their compliance with local laws and offering strategic advice for day-to-day operations.

 

Representation before DACO and Local Agencies

We represent clients in administrative procedures before the Puerto Rico Department of Consumer Affairs (DACO), particularly in response to consumer complaints and administrative actions. Navigating DACO’s strict regulations is crucial to avoid excessive fines, litigation, and reputational damage. Our team takes a proactive approach to ensure clients meet DACO’s requirements, leveraging both preventive strategies and responsive actions to handle cases in a cost-effective and efficient manner.

 

Cross-Departmental Collaboration for Strategic Advantage

Our Consumer and Retail Law practice also benefits from close collaboration with our Real Estate and Government and Legislative Affairs practice groups. We assist clients with shopping center lease agreements, and provide updates and strategic advice regarding new local legislation and regulatory developments. By staying ahead of regulatory changes and proactively developing strategies, we help clients adapt to evolving legal landscapes in consumer protection and retail operations.